As the Credit and Collections Call Center Representative, the candidate will perform a variety of assignments associated with credit and collections. This role will initiate and receive telephone contacts with a wide range of customers regarding delinquent accounts, security deposits, energy assistance, referrals to social agencies, etc.

An understanding of credit and collection policies and procedures and good public relations attitude and show sensitivity to customers' needs, especially with customer contacts regarding delinquent accounts is absolutely necessary. The ability to work in a fast pace environment with changing priorities is required. Candidates must have a minimum of 1 year of credit customer service experience. The ability to work in a stressful and structured environment, use clear and concise verbal and written techniques for standard replies and company policy statements, and communicate with the public using good judgment and diplomacy is required. Solid computer skills are also needed. For immediate consideration please email your resume to (see below) or call 617.368.6693.